Privacy Policy

Welcome to Craft Pilot! This Privacy Policy explains how we collect, use, and protect your information when you use our product.

1. Information We Collect

We collect information that you provide directly to us...

Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Application: The software program provided by the Company, downloaded by You on any electronic device, including the Craft Pilot web and mobile application.
  • Company: Refers to Craft Pilot.
  • Device: Any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: The Application and associated features provided by Craft Pilot.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To Provide and Maintain Our Service: Including to monitor the usage of our Service to ensure its proper functioning and performance.
  • To Manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To Contact You: To contact You via email or other equivalent forms of electronic communication, such as push notifications, regarding updates or informative communications related to functionalities, products, or services, including necessary or reasonable security updates.
  • To Manage Your Requests: To attend and manage Your inquiries and requests submitted to Us.
  • For Other Purposes: We may use Your information for other purposes, such as:
    • Data analysis
    • Identifying usage trends
    • Evaluating the effectiveness of promotional campaigns
    • Improving our Service, products, services, marketing strategies, and overall user experience

Sharing Your Personal Information

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service or to contact You.
  • With Other Users: When You share personal information or interact in public areas with other users, such information may be visible to all users and may be publicly distributed.
  • Third-Party Services: Third-Party Services may share certain information with us when enabled to facilitate the integration. We recommend reviewing the privacy settings and policies of these Third-Party Services to understand their data collection, sharing, and usage practices.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to:

  • Comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws).
  • Resolve disputes.
  • Enforce our legal agreements and policies.

Additionally, Usage Data will be retained for internal analysis purposes. Usage Data is generally retained for shorter durations unless it is required to:

  • Strengthen the security of our Service.
  • Improve the functionality of our Service.
  • Comply with legal obligations that necessitate longer retention periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and at locations where involved parties perform data processing activities. This means Your Personal Data:

  • May be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction.
  • May be subject to data protection laws different from those in Your jurisdiction.

By agreeing to this Privacy Policy and submitting Your information, You consent to the transfer of Your data under the stated terms.

The Company commits to taking all necessary steps to ensure that Your data is handled securely and in line with this Privacy Policy. We will not transfer Your Personal Data to any organization or country unless adequate controls are in place to protect Your data and personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may provide You the option to delete certain personal information directly through the platform.

You may:

  • Update, amend, or delete Your information at any time by signing in to Your Account and navigating to the account settings section where You can manage Your personal details.
  • Contact Us directly to request access to, correction of, or deletion of any Personal Data You have provided to Us.

However, please note that We may retain certain information if:

  • It is necessary to comply with legal obligations.
  • There is a lawful basis that requires Us to maintain specific data.

Law Enforcement

Under certain circumstances, Craft Pilot may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

Craft Pilot may disclose Your Personal Data in good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Craft Pilot.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users of the Service or the public.
  • Protect against legal liability.

GDPR Compliance

We have updated our Privacy Policy to comply with the requirements of the General Data Protection Regulation (GDPR), the European Union's data protection law effective since May 25, 2018.

Security of Your Personal Data

The security of Your Personal Data is a priority for Us. While We implement commercially acceptable methods to protect Your data, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, We cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will promptly take steps to remove that information from Our servers.

In cases where We need to rely on consent as a legal basis for processing Your information and Your country requires parental consent, We may request Your parent's consent before collecting and using that information.

Links to Other Websites

CraftPilot's Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy, You can contact us at support@craftpilot.io